Legal Conditions Behind Wallet Activity
Our Legal conditions explain when an account may be opened, what details are checked, and how wallet records are connected to your account activity. Phone verification comes before account access, while DANA, OVO, GoPay and QRIS status may be shown beside a deposit or withdrawal request.
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Bank transfer and virtual account records can also be retained so we can match a transaction to the correct account. We apply these conditions for Indonesia where local law permits, and access depends on local law rather than on a promise that every feature is available
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everywhere. If a payment status looks incomplete, keep the receipt and contact us through the account support route shown near the cashier. The current Legal wording applies when you use the site, and a policy change will be presented for your attention before it affects a
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new account step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.